Payment & Refund Policy

Payments & Renewals

Online & Automated Purchases & Renewals

We offer a Free 60 Day Trial period for those taking out a full 1 year Premium Subscription, and a 30 day Free Trial period for those on a month to month Pay As You Go subscription.
During this Free Trial Period you can benefit from all the functionality of the Irish Pub Hub absolutely RISK FREE.

On Sign-up there is a zero deduction from your credit card, and you can cancel your subscription at any time before the Trial Period has ended.
If you do not cancel before this time, your credit card will be deducted by the full amount of the subscription service you have chosen.

Please note! Subscriptions require a PayPal account.

Subscriptions for ‘Premium’ memberships are on an annual recurring basis for a maximum of 5 year.
Subscriptions for ‘Pay As You Go’ memberships are on an monthly recurring basis for a maximum of 2 years.
The monthly ‘Featured’ add-on does not automatically renew.

Subscriptions can be cancelled at any time prior to renewal date by logging into your PayPal account and cancelling from within your account.

Manual Purchases & Renewals

For those who do not wish to use our online payment methods you can still purchase a Premium Account by contacting one of our Business Development Team at [email protected] who will take your details over the phone. Alternatively you can pay by cheque.

There is an additional €25 per year administration fee for all non-automated payments.

Cancellations & Refunds.

Online Payments Refund Policy

We at the Irish Pub Hub are driven by customer satisfaction and therefore provide a full-fledged free trial for you to try out for 30 days. We strongly advice you to please take advantage of this trial subscription to check the product thoroughly and decide if it best suits your needs and if it’s worth for you to invest in it.

At the end of the 30th day of your trial period, your subscription will be automatically converted into a Paid Subscription, renewing automatically annually, and your Paypal account will be charged accordingly.

If for some reason you do not want to continue using our services beyond the 30 day trial period, you must cancel your subscription before the end of your trial period to avoid any charges to your Paypal account. If you fail to do so, your subscription will be automatically converted to a Paid Subscription, automatically renewing annually with immediate effect, and your Paypal account will be charged immediately.

Exception:

However, if at all you fail to cancel your subscription before the end of your trial period and if your Paypal account is charged, we allow a grace period of another 48 hours for you to cancel your subscription. You are then required to cancel your subscription within the next 48 hours and contact us at [email protected] with a refund request. It may take up to 2 working days after we receive your refund request for us to initiate the refund.

Note: Once you cancel your subscription for a Premium Account, your account will be converted into the Free package and you can continue to enjoy the free version of our services.

How to cancel your free trial
Log in to your PayPal account
Click “History” under “My Account” at the top of the page
Start a search and change the dates so you start the search from the date before you started your subscription
Use the filter drop down to select “Subscriptions”.
Click “Details” or the name of subscription (i.e Irish Pub Hub Directory Listing)
Click “Cancel Subscription”. This button appears at the bottom of the page.
Confirm the choice by clicking “Cancel Subscription” again.

NB*
Cancelling your Paid Subscription manually without sending a refund request nullifies any possible refunds.

Manual Payment Refund Policy

For payments made by cheque, there is a 30 day cooling off period where you can try all the benefits of the Irish Pub Hub. If you change your mind or cancel your account during this cooling off period you are then required to cancel your subscription by contacting us at [email protected] with a refund request.

It may take up to 2 working days after we receive your refund request for us to initiate the refund.

A full refund of your account purchase amount will be issued.

No refund can be made on any associated administrative charges.

Note: Once you cancel your subscription for a Premium Account, your account will automatically be converted into the Free package and you can continue to enjoy the free version of our services.